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Customer Service

Welcome to the PLAYMAYA Customer Service page! We are committed to providing you with the best support for all your gaming experiences and service-related needs. Below you will find detailed contact information and ways to get in touch with our dedicated support team.

How to Contact PlayMaya Customer Service:

  1. In-App Support

    • You can easily access customer support directly through the Maya app. Simply go to the “Help” or “Support” section for FAQs, troubleshooting guides, and live chat options.
  2. Email Support

    • For detailed queries or assistance, users can contact the customer service team via email. The response time is typically quick, and they are ready to help with a range of issues, from technical support to account concerns.
  3. Hotline/Phone Support

    • PlayMaya also offers phone support for urgent concerns. Users can call the hotline for immediate assistance regarding transactions, game access, or technical issues.
  4. Social Media

    • PlayMaya is active on social media platforms such as Facebook, Twitter, and Instagram. Customers can reach out through these platforms for quick inquiries or updates.
  5. FAQs and Knowledge Base

    • For common questions, PlayMaya provides a comprehensive FAQ section on their website and in the app. This section covers everything from registration and gameplay to deposits and withdrawals.

With 24/7 customer service support, PlayMaya ensures that help is always available when you need it.

Submit Feedback

We value your feedback and suggestions. If you have any comments or ideas on how we can improve our services, please fill out the form below:

Contact Information

PLAYMAYA

Email: [email protected]

Address: 26th St Taguig, Metro Manila 1635

Hours:Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday 09:00 – 17:00

Customer Service: (02) 8899 3638